Frequently Asked Questions

Everything you need to know about shopping with Miss Match Group Inc.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental U.S. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.

Do you ship internationally?

Yes, Miss Match Group Inc. ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

How can I track my shipment?

Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.